What data do we collect?
If you place an order with us we will require your name, billing and delivery address and contact details.
We are the sole data controller of any personal data you supply. Please be assured, we would NEVER pass on any of your personal information to a third party for direct marketing.
What do we use the data for?
The legal basis for processing the data is to allow us to carry out our business and for the benefit of our clients.
Your data is used to contact you regarding any aspect of an order. This includes quotations, invoices, confirmation of payments and updates.
If one of our products is being shipped to your address, your contact details will be supplied to the courier.
It will also be used for internal records and we may use it to improve our products and services.
If required, we will disclose your data for legal proceedings or prospective legal proceedings and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of your personal information
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We do not collect or store any of your financial information.
You have the right to be informed on how we use your data.
You have the right of access to your data.
You have the right to correct data if it is wrong.
You have the right to ask for your data to be deleted.
You have the right to restrict use of the data we hold.
You have the right to data portability.
You have the right to object to Siddington Smithy using your data.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will require the supply of appropriate evidence of your identity (a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We will keep your personal data for no longer than reasonably necessary and you may request the removal of your data at any point.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Salters Lane, Siddington, Cheshire SK11 9LH